
S7 EP09 Why Clinics Lose Great Candidates (Before They Even Start)
Hiring, Recruitment, and Building a Clinic TeamWelcome to Treat Your Business! Whether you're a physiotherapist, osteopath, chiropractor or wellness professional running your own clinic in the UK, this episode is packed with practical insights to help you build a thriving business. Grab a cuppa, put your feet up, and let's dive in.

Treat Your Business Podcast
with Katie Bell - Business Coach for UK Clinic Owners
Episode Notes
Season 7: Hiring, Recruitment, and Building a Clinic Team
Welcome If you’ve ever found yourself struggling to attract the right people, getting ghosted by candidates, or simply tired of recruitment draining your time and energy, this episode is for you. Today, I’m joined by Laura, a recruitment agent, to unpack what candidate experience really means, what’s changed in the hiring market, and why working with an agency might matter more than ever.
Episode Summary We chat about the challenges clinic owners face when hiring, why the old “post and hope” method no longer works, and the real cost of doing recruitment yourself. Laura shares her insider perspective on why building genuine relationships with candidates is key, how agencies have access to hidden talent, and why timely communication can make or break your next hire.
Key Takeaways
- Recruitment is never a one-time task – it’s an ongoing process that needs your attentionAgencies can access candidates who aren’t actively job-hunting but are open to the right opportunitySifting through unqualified applications is a huge drain on time and resourcesThe right agency will focus on long-term relationships, not just filling rolesDelays in your recruitment process can cost you top candidates and revenueCandidate experience matters – from first contact to onboarding, clear and timely communication is essentialOutsourcing recruitment isn’t just a cost – it’s an investment in your business’s futureStart your hiring process early, and think ahead about your clinic’s needsResources & Links.
Connect with Laura and her team at https://www.recruittherapists.co.uk/Episode Sponsor:
Today’s episode is sponsored by Jane, clinic management software and EMR. Jane’s online bookings and secure client portal help you reclaim your evenings and weekends by taking admin off your plate. To see how Jane can support your clinic, head to the link in the show notes to book a personalised demo. If you are ready to get started, use the code Thrive one mo at the time of sign up for a one month grace period on your new account.
Treat Your Business podcast is proudly sponsored by Klatch: Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.
Find out more at https://www.klatch.co.uk
Resources & Links:
Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1
Website: https://Thrive-businesscoaching.com
Key Takeaways for Clinic Owners
- Discover actionable strategies for hiring, recruitment, and building a clinic team
- Learn from real-world UK clinic success stories
- Get practical tips you can implement immediately
- Understand common mistakes and how to avoid them
Resources & Links
Ready to Transform Your Clinic Business?
Stop feeling overwhelmed and start building the clinic you dreamed of. Book a free discovery call with Katie and take the first step today.
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